Join to Connect Dacorum Borough Council. Skip to content; Home; News; Sitemap; Search; Help; Complaints; Menu. Please call 01442 228000 and ask for the service you require. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. Fill out the leaseholder contact information form. As a leaseholder, you are responsible for making sure your boiler and gas appliances are safe. Cleaning. Decision date : 07 Jan 2019. This report is confidential and has been prepared for the sole use of Dacorum Borough Council. The tenancy is weekly and terminates at midnight on a Sunday. Decision : Closed after initial enquiries. Sharon Collins. There was no fault in the Council's actions. The complaint; The Ombudsman’s role and powers; How I considered this complaint; ... Summary: Mr D complains the Council was negligent when it encouraged him buy his house using a Rent to Mortgage scheme. Email: servicecharges@dacorum.gov.uk For council service updates and other advice, please see our COVID-19 page. If we maintain the shared areas at your block, we will send you a service charge bill every six months. A full list of the contact details can be found in the Leaseholder Handbook contact sheet (PDF 380KB) The rent we charge our tenants contains an amount to cover the costs of maintaining and repairing the building. Through our Tenants and Leaseholders Survey we were also able to shape this further by identifying trends within our tenants’ satisfaction and their thoughts on what our priorities should be. Promptly deal with enquiries and complaints and see things to a successful conclusion. Services for leaseholders. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. If you think that your block has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Cleaning'. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. Contact the home ownership team if you would like to request a summary of the building insurance. Nicola Ellis Assistant Director Residents’ Services at London Borough of Hammersmith and Fulham Milton Keynes. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. Dacorum Sports Network. Please note: we no longer carry out monthly checks on communal lighting. Depending on the type of property you live in, your service charge could cover services such as lift maintenance and clean of shared communal areas. ... Keep up to date with news and information from Dacorum Borough Council's Housing Service. Dacorum Borough Council ‘Get Involved Tenant Involvement Strategy 2016-2020’ sets out: • the definition 'the involvement of tenants and leaseholders in the management, design and ... • sets out 4 outcome based commitments for tenant involvement • Commitment 1: All Dacorum tenants and leaseholders have the opportunity to ‘Get involved’ • Commitment 2: Dacorum Borough Council works in partnership to … Email: servicecharges@dacorum.gov.uk. Deliver an effective and efficient tenancy services to Dacorum Council’s tenants and Leaseholders within a defined geographical area, adhering to the Council’s and Housing Services standards, targets and procedures. Due to the Government’s guidance to undertake only essential travel, our Officers will not be doing home visits or face-to-face meetings with tenants, with the exception of priority health and safety checks. The Leaseholder Services team can help you with any general issues relating to your leasehold property, including queries about repairs invoices and the standard of cleaning and landscaping. I lead and inspire a large team to deliver a proactive and ambitious … ... 1.1 Dacorum Borough Council (the Council) believes that its young people are part of the key to its continued economic success and growth of inclusive, positive … Please try again or The tenancy shall begin on the date stated … For information about a leasehold commercial property, or a flat above a shop, please phone 01442 228000 and ask for 'Estates'. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. The complaint; The Ombudsman’s role and powers; How I considered this complaint; What I found; Final decision; The Ombudsman's final decision: Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable … Contact us. Find information on our leasehold services for people that own the lease for a residential property. Leaseholders have a duty to ensure this and this requirement may be Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable discount on her property which she bought under the Right to Buy scheme. Dacorum Borough Council has a long history of working closely with its tenants and leaseholders to make informed decisions. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead, United Kingdom 199 connections. Housing News and Views Spring 2012 Published on Mar 12, 2012 Please rate this page and/or enter some feedback! Dacorum Borough Council (18 008 503) Category : Housing > Council house sales and leaseholders. We are responsible for lighting the shared areas of flats. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. dated 1 April 2015 between Dacorum Borough Council and Mazars Public Sector Internal Audit Limited. We sent out text messages, made phone calls to randomly selected phone numbers … You may have shared gardens or a landscaped area around your block that our Clean, Safe and Green team maintain. This ... (Tenants and Leaseholders) and the Group Manager (Commercial Assets and Property Development) will ensure procedure notes are developed for the RTB processes within Legal, Housing and Estates by the … A full list of the contact details can be found in the  Leaseholder contact sheet (PDF 610KB). He … Council, developed with support and input from partners, tenants and leaseholders, and applicants on its housing register. Every two years we carry out a satisfaction survey to build up a picture of how satisfied our tenants and leaseholders are with various aspects of the service we provide. Your service charges do not pay for services we provide to council tenants. Our previous Tenant Involvement strategy expired in 2015 presenting an opportunity to re-fresh the direction and structure for delivering modern and flexible tenant involvement. In 2020, Dacorum Borough Council (DBC) housing service conducted the fifth biennial survey of its tenants and leaseholders. Dacorum Borough Council (15 017 948) ... Housing > Council house sales and leaseholders. The service we provide includes cutting the grass during the mowing season (March to November) and collecting leaves from grassed areas. If you believe your communal garden has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Clean, Safe and Green'. Resident; Business; A-Z of Services; MyDacorum; ... Email es-buildserv@dacorum.gov.uk or call 01442 228000 and ask for Building Services ... entry to the block (such as a recent leasehold invoice, a private tenancy agreement, your lease agreement, or a recent Council … As Dacorum Borough Council blocks of flats operate a “stay put” fire policy, it is especially important that all flat entrance doors are able to prevent a fire spreading throughout the building. Nicola Ellis. Group Manager – Tenants and Leaseholders or Group Manager – Strategic Housing; Team Leader – Tenants and Leaseholders; Team Leader – Income Management; ... 1.3 Partnership in Dacorum The Council has a strong partnership with the registered providers (housing associations) operating within the local housing authority area. We aim to make sure that the survey represents our tenant population in terms of age, gender, property type and location. The tenancy can be terminated ... Leaseholders, commercial tenants and others must pay the rent monthly in advance by Direct Debit. Sharon Collins Taken Early Retirement Hemel Hempstead. The Leasehold Information Pack is a series of documents purchased by the seller of a leasehold property. This is a fantastic opportunity to work for a forward-thinking local authority and help implement the commitments from the recently published Social Housing Tenants … The pack, which costs £240.00 (inc of VAT), contains information about the freehold management, ground rent and service charges, and forms part of the formal leasehold enquiries that a seller needs to provide to the buyer. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. Please call 01442 228000 and ask for the service you require. Telephone: 01442 228000 and ask for 'Leaseholder Services'. ... Additionally, … ... – which requires leaseholders to reduce the risk from fire within the home (particularly relevant where a property is sublet). This partnership is known as Moving with Dacorum. Our handbook details important information for council leaseholders. The council arrange buildings insurance cover for leaseholders. Ground rent Information about the council services you can expect to receive as a leaseholder. Dacorum Borough Council (18 008 503) Statement Not upheld Council house sales and leaseholders 07-Jan-2019. Telephone: 01442 228000 and ask for 'Leaseholder Services'. Report this profile About I am an experienced housing professional currently responsible for the Tenants and Leaseholders service at a stock retaining Local Authority. Email: servicecharges@dacorum.gov.uk Telephone: 01442 228000 and ask for 'Leaseholder Services'. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. If your communal lighting is not working, you can report the issue online. For information on specific issues please see the links below: If you've recently bought one of our leasehold properties, please let us know your contact details (using the online form below) as soon as possible, so that we can contact you in an emergency. An exciting opportunity has arisen to be a key part of the Improvement and Engagement team. From this we have developed four, outcome based It provides a strategic plan covering five years, and identifies four key strategic objectives that will drive future action. At Dacorum Borough Council, we are committed to our role as a local leader in housing provision and regulation. Decision : Not upheld. Dacorum Sports Network encouraging, supporting and developing sport in Dacorum … ~~~~~ at Dacorum Borough Council Hemel Hempstead, United Kingdom 81 connections. Feedback failed. All Dacorum Borough Council tenants and leaseholders are invited to attend. ... Information for residents of Council-owned blocks of flats. Report this profile Activity ... ~~~~~Housing Officer Tenancy and Leaseholders Dacorum Borough Council May 2017 - Present 3 years 8 months. Please rate this page and/or enter some feedback! Please try again or There are 1,600 leaseholders in Dacorum, but unfortunately the Leaseholders Group does not meet on a regular basis anymore because of lack of interest. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Join to Connect Dacorum Borough Council. 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